Microsoft is a parent company for Microsoft Operations Puerto Rico, LLC. "Microsoft Agents" work for Microsoft Support. "Independent Advisors" work for contractors hired by Microsoft. I am an unpaid volunteer and do not work for Microsoft. Microsoft has a free, on-line version of Microsoft Office at, which is also a good substitute for users of older versions of Mac OS if you don’t mind the hassle of having to use the web. If you don't care about the new features, or if your operating system isn't 10.14 or newer, consider LibreOffice a free, mostly compatible desktop suite. If your operating system is at least 10.14 then I suggest you obtain an Office 365 subscription to take advantage of the many new features introduced since Office 2016 came out nearly 6 years ago. Office 2019 is almost at the end of its product life cycle and will soon be replaced by a new version of Microsoft Office. Your only hope is to try to remember the company or person from whom you made your purchase. It appears that Microsoft Operations Puerto Rico is a fulfillment center for commercial organizations, and is not the same company from which you purchased your product.īecause you were not issued a product key, you may have been sold an install that was licensed by someone else who is reselling licenses under a commercial license.
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